By booking activities at Laser Tag Wales you are deemed to have read and accepted the following terms and conditions. Telephone (01874 636394) or via email (info@lasertagwales.co.uk)
Bookings
Bookings must be paid for online and at least 28 days in advance of the booking date.
Groups will be mixed with other groups whilst playing. All groups will be split across two teams to ensure an even distribution of players.
Laser Tag Wales operates in an outdoor area and is open in all weathers all year round. Refunds will not be given if players do not arrive for their booking in inclement weather. In the event of severe weather such as snow, high winds or thunderstorms where it is not deemed safe by the site manager to operate all bookings will be rescheduled with no additional fees.
Whilst there is no minimum number required to make a booking, we require a minimum of 14 players to run a session. In the unlikely event that this minimum number is not met the organisers will be contacted 4 days in advance to reschedule to a session. If you book 14 players it is guaranteed that your session will go ahead.
If additional places are required on the day every effort will be made to ensure that they can be catered for but this is dependant on the equipment availability.
Payments
No payment is required in order to reserve your spaces, but full payment must be received 14 days prior to your activity date to avoid cancellation.
Where a booking is made for a date within this 14-day period full payment must be made at point of booking.
Refunds will not be given for players booked that do not arrive. Credit for spaces not used may be provided at the discretion of the site manager and must be used within 6 months of the original booking.
Health and Safety
Our activities are safe, risk assessed and supervised by trained staff that said activities provided by Laser Tag Wales can be physically and mentally demanding. It is important that all players and their parent/guardians are aware that there are hazards associated with playing Laser Tag in a woodland/grassland environment.
All players must be in School year one in order to participate in activities at Combat Laser Games.
All players under the age of 18 must have a disclaimer/waiver signed in advance of the session by a parent/guardian before participating in activities at Laser Tag Wales. All players 18 and over must sign a disclaimer before participating in activities at Laser Tag Wales.
It is the responsibility of the person booking the activity to ensure that all players have signed disclaimers before attending the venue.
Players will not be able to participate in the activities if a disclaimer/waiver has not been completed.
All players must listen to the safety briefing provided by Laser Tag Wales staff prior to participating in the activities at Laser Tag Wales.
It is the responsibility of the person booking the activity that all players are present at the safety briefing. Where players arrive late every effort will be made to ensure they receive the full safety brief as quickly as possible.
Personal belongings and car park.
Laser Tag Wales accepts no liability for the loss or damage of any personal effects whilst at Laser Tag Wales Venues.
All vehicles enter the venue and are parked in our carpark at their owner’s risk.
Photographs, Marketing and Social Media
Laser Tag Wales regularly take photographs of the activities and players for marketing purposes. They will be uploaded to our website and social media platforms. The names of players will not be used.
